Do you know exactly which NMIs you are not billing?
Or undercharging? And for what period of the year?
Energy retailing is a challenging business. Big dollars, big data volumes and complexity everywhere you look. Get your bills out on time for cash flow – but get them wrong – then expect the call from Today Tonight. No pressure right? But that’s not true for your suppliers – the networks or even AEMO themselves. They make mistakes – and you just pay the bills.
Different quality requirements, different formats, and different timings on cash coming in and flowing out all conspire to make Revenue Assurance a near unsurmountable challege.
In fact, for most retailers, Revenue Assurance is an irregular reactive process. You know – you find an error for one customer, and then you look for the same type of error across all customers. But what about the errors you don’t know about? What about the AEMO bills that you’re still paying, or the network invoices that you haven’t quite got round to disputing yet?
True Revenue Assurance should be pro-active, it should be 24/7, and it should be intelligent enough to help you work on the most important issues first.
Welcome to Quantify – the first custom designed and built Revenue Assurance solution for Australia’s energy retailers.