Standing data is not in and of itself the greatest challenge facing a retailer. But it is the foundation for every other challenge you face. How can you expect accurate billing without accurate meter registers? How can you dispute a network charge if you don’t actually know whether it’s your NMI or not?
So the challenges with standing data are threefold;
- Getting the data – what access you have defines what you can do with it. Do you have accurate information just for a single NMI ( hello MSATS blue screens of death ). Do you have easy to use extracts of the information you need? Do you need a 100 page user manual just to learn how to navigate the system that provides the data? Getting access is indeed a major challenge.
- Using the data – how will you get the data then to all the systems that need it? What options do you have? How long does it take – and how do you know the standing data got there?
- Keeping up to date – standing data changes all the time. How will you keep your internal view of it up to date – and how does the new standing data get propagated through the enterprise?
Unfortunately, traditional systems for standing data find they can’t meet all three challenges at once.
So thank goodness that Shine products doesn’t do traditional.
Our new state of the art Standing Data Repository ( SDR ) is powered by real cloud technologies, meeting all three challenges easily. Goodbye MSATS blue screen of death!